Chapter 1 – General Rules

Article 1 – Scope of Application

1. These Terms and Conditions (including any additional policies or rules established under Article 40, hereafter referred to as “Terms”) set forth the agreement between JDM Rental Japan (“the Company”) and the customer (“Renter”) regarding the rental of vehicles (“Rental Vehicle”).
   
   
   When the Renter designates another driver under Article 8.3, the Renter must ensure that the driver is fully aware of and complies with these Terms.
   
   
   Matters not expressly stated herein will be governed by applicable laws, regulations, and established business practices.
2. The Company may enter into a special agreement with the Renter, provided that such agreement does not conflict with these Terms, applicable laws, official notices, or customary practices. If there is any conflict, the special agreement shall take precedence.

Article 2 – Definitions

The key terms used in these Terms are defined as follows:

1. Rental Vehicle: A motor vehicle provided by the Company for rental, including all accessories and equipment.
2. Rental Fee: The total fee payable by the Renter for the rental, as specified under Article 11.
3. Basic Fee: The standard fee for rental, as published by the Company and approved by relevant authorities.
4. Driver: The person(s) operating the Rental Vehicle, as specified in Article 8.3.
5. Reservation: An agreement entered into under Chapter 2 for the Company to rent a vehicle at a specified date, time, location, type, and under specified conditions.
6. Basic Rent Period: The period agreed upon in Article 8.2 when entering into the rental contract.

Article 3 – Personal Information Handling

1. The Company will handle all personal information of the Renter and driver(s) in compliance with Japan’s Act on the Protection of Personal Information and other relevant laws.
2. The Company may use personal information for the following purposes:
   1. To verify the Renter’s identity when entering into a rental contract.
   2. To contact the Renter regarding reservations, rentals, or other related services.
   3. To improve services and develop new products.
   4. To conduct surveys, data analysis, and marketing related to rental services.
3. Personal information may be shared with third parties only when:
   1. Required by law.
   2. Necessary to protect human life, safety, or property.
   3. Subcontracted to a trusted partner for legitimate business purposes.

Chapter 2 – Reservation

Article 4 – Reservation Process

1. A Renter may request a reservation by specifying the vehicle class, rental location, rental period, optional equipment, and other conditions.
   The reservation may be made by phone, online, or in person.
2. The Company will confirm availability and accept the reservation, unless circumstances prevent it.

Article 5 – Reservation Change

1. The Renter may request a change to the reservation details before the rental begins.
   Approval of changes is subject to vehicle availability.

Article 6 – Reservation Cancellation

1. The Renter may cancel a reservation by notifying the Company in advance.
2. If the Renter does not appear at the agreed rental start time without notice, the reservation will be treated as cancelled.

Article 7 – Reservation Guarantee and Cancellation Fee

1. A cancellation fee may apply if the Renter cancels close to the rental start date or fails to appear.
   The cancellation fee is calculated based on the Company’s published rates.
2. If the Company cannot provide the reserved vehicle, it may offer a substitute of similar class.
   If this is not possible, the reservation will be cancelled, and any paid fees refunded.
3. The Company bears no further responsibility beyond refunding payments in such cases.

Chapter 3 – Rental Agreement

Article 8 – Formation of Agreement

1. The rental agreement is formed when the Renter provides required information, the Company approves,
   and the rental fee is paid (unless otherwise agreed).
2. The Company may refuse to enter into an agreement in cases such as:
   • The Renter does not meet driver qualifications under Japanese law.
   • The Renter is recognized as part of, or connected to, antisocial forces.
   • The Renter has violated past rental agreements with the Company.
   • The Renter’s driving license is suspended, expired, or invalid.
   • Other reasonable grounds for refusal exist.

Article 9 – Vehicle Delivery

1. The Company will deliver the vehicle to the Renter at the designated rental office on the start date.
2. At delivery, the Company and Renter will inspect the vehicle for existing damage, condition, and fuel level,
   and both parties will confirm the status.

Article 10 – Rental Period

1. The rental period is the time agreed in advance between the Company and the Renter.
2. Extension of the rental period requires the Company’s prior approval.

Article 11 – Rental Fees

1. The Renter shall pay rental fees calculated based on the Company’s published rate schedule.
2. Fees include: basic rental fee, insurance and exemption fees, optional equipment charges,
   and other applicable charges agreed in advance.

Article 12 – Payment Method

1. Unless otherwise agreed, the Renter shall pay rental fees in full before the vehicle is delivered.
2. Payment methods accepted: credit card, debit card, or other methods approved by the Company.

Article 13 – Security Deposit

1. The Company may require a security deposit to cover potential unpaid fees, damages, or violations.
   This will be refunded after the vehicle is returned and all obligations are settled.

Chapter 4 – Responsibilities of the Renter

Article 14 – Vehicle Management

1. From the time of delivery until return, the Renter shall manage and use the vehicle responsibly
   as if it were their own property.

Article 15 – Prohibited Acts

The Renter shall not engage in the following acts:

• Use of the vehicle for transportation business without Company approval.
• Subleasing, transferring, or allowing third parties to use the vehicle.
• Forging or altering the vehicle’s registration documents or license plates.
• Using the vehicle for illegal activities or in violation of public order.
• Taking the vehicle outside of Japan without permission.
• Altering, modifying, or removing vehicle parts or equipment.
• Allowing unauthorized drivers to operate the vehicle.
• Other acts deemed inappropriate by the Company.

Article 16 – Daily Inspections

1. The Renter shall conduct routine checks during the rental period,
   including monitoring oil levels, tire pressure, and warning lights.

Article 17 – Accident Handling

1. In case of an accident, the Renter must:
   • Immediately stop and provide assistance to any injured parties.
   • Report to police and follow legal procedures.
   • Contact the Company without delay and follow instructions.
   • Submit necessary documents and cooperate with insurance claims.

Article 18 – Theft or Other Incidents

1. If the vehicle is stolen or damaged due to fire or other incidents,
   the Renter must notify police and the Company immediately and follow given instructions.

Article 19 – Indemnification and Compensation

1. The Renter shall be liable for damages to third parties, the Company, or the vehicle
   resulting from accidents, theft, or prohibited acts, except where covered by insurance.

Article 20 – Insurance Coverage

1. The Company provides insurance coverage as specified in the rental agreement.
   Any damages exceeding coverage or caused by Renter’s violation shall be borne by the Renter.

Article 21 – Exemption from Insurance

1. Insurance may not apply in cases such as:
   • Driving under the influence of alcohol or drugs.
   • Unauthorized drivers operating the vehicle.
   • Racing, reckless driving, or off-road use.
   • Other exclusions specified in the insurance policy.

Chapter 5 – Responsibilities of the Company

Article 22 – Vehicle Maintenance

1. The Company shall maintain vehicles in compliance with applicable laws and regulations
   and ensure they are safe, roadworthy, and clean before delivery.

Article 23 – Replacement Vehicles

1. If the rented vehicle becomes unusable due to defects or breakdowns not caused by the Renter,
   the Company may provide a replacement vehicle of similar class.
   If this is not possible, the rental agreement may be terminated, and unused rental fees refunded.

Article 24 – Liability for Damages

1. If the Renter suffers damages due to defects in the vehicle or Company negligence,
   the Company shall compensate within the scope of insurance coverage.
   However, the Company shall not be liable for damages beyond this coverage.

Article 25 – Disclaimer

1. The Company shall not be held responsible for damages incurred by the Renter
   in cases where the vehicle cannot be used due to natural disasters, accidents, theft,
   mechanical failure, or other reasons beyond the Company’s control.

Chapter 6 – Cancellation of Contract

Article 26 – Cancellation by the Company

1. The Company may cancel the rental contract without prior notice if the Renter violates
   the Terms of Service or engages in improper conduct.
2. In such cases, the Renter shall immediately return the vehicle and settle all outstanding
   rental charges and related fees.

Article 27 – Cancellation by the Renter

1. The Renter may cancel the rental contract by notifying the Company in advance.
   However, cancellation fees as outlined in the Cancellation Policy may apply.
2. If the Renter cancels after the start of the rental period, charges equivalent to the
   unused rental period shall not be refunded.

Article 28 – Automatic Termination

1. The contract will be automatically terminated if the rented vehicle becomes unusable due
   to accident, theft, natural disaster, or other causes not attributable to the Company.
2. In such cases, the Company shall refund the unused portion of the rental fee, excluding
   cases where the Renter is at fault.

Chapter 7 – Compensation and Indemnity

Article 29 – Compensation for Damages

1. If the Renter causes damage to the Company, a third party, or the rented vehicle
   through violation of these Terms, negligence, or unlawful conduct, the Renter
   shall be liable for full compensation.
2. The Company shall not be liable for any damages incurred by the Renter due to
   accidents, theft, breakdowns, or other incidents unless directly attributable to
   the Company’s negligence or willful misconduct.

Article 30 – Indemnity

1. If the Company suffers damage or incurs costs due to the Renter’s breach of contract
   or unlawful conduct, the Renter shall indemnify the Company in full.
2. The Company may claim compensation even after the termination of the rental contract.

Chapter 8 – Exemptions from Liability

Article 31 – Non-Liability of the Company

1. The Company shall not be held responsible for damages suffered by the Renter
   resulting from accidents, theft, breakdowns, or other issues occurring during
   the rental period, except in cases caused by the Company’s willful misconduct
   or gross negligence.
2. The Company shall not be liable for any loss or damage to personal belongings
   left in the rented vehicle by the Renter or other passengers.

Article 32 – Force Majeure

1. The Company shall not be responsible for failure to provide services due to
   natural disasters, acts of war, strikes, government regulations, or other
   unavoidable circumstances beyond its control.

Chapter 9 – Miscellaneous Provisions

Article 33 – Governing Law

1. These Terms of Service shall be governed by and construed in accordance with
   the laws of Japan.

Article 34 – Jurisdiction

1. Any disputes arising from or related to these Terms of Service shall fall under
   the exclusive jurisdiction of the Chiba District Court, unless otherwise required
   by law.

Article 36 – Contact Information

For any questions regarding these Terms of Service, please contact us at:

• Address: 3 Chome-40-11 Matsushima, Edogawa City, Tokyo 132-0031
• Email: rent@jdmrentaljapan.com